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Self-Help Resources

Google Apps Help | Blackboard Help | Phone System Help

Blackboard Help

Default Username and Password:

  • Your Blackboard username is the same as your Cardinal Email and Academus accounts (i.e., jsmith123).
  • Your initial password is the last 4 digits of your Social Security Number.

Forgot your password?

  • You can reset your password from the Blackboard sign-in screen by clicking on the “Forgot your password?” link.
  • If you continue to have problems with your password, please contact IT at 304-243-8181 or

How to change your password on Blackboard:

  • On the “My Institution” page, click the Personal Information link in the “Tools” widget.
  • Click the Change Password link.
  • Enter a new password twice, and click the Submit button.

Still need help? Ask the HelpDesk!